Why smart business owners are embracing AI to stop losing customers and cash.Ring… Ring… Silence.That silence could be costing you more than you think.Where your customers demand instant responses and constant connectivity, businesses are still losing thousands, sometimes hundreds of thousands, of dollars each year from something as simple as not answering the phone. If you’re in trades, wellness, hospitality, or any appointment-driven business, here’s the uncomfortable question:&nbsp...

When the Phone Stops Ringing, So Does the BusinessRunning a JetSki tour company in Sydney might sound like the ultimate lifestyle gig, but for this owner-operator, the reality involved more time fielding phone calls than flying across the harbour. And as the Australian economy tightened and weather impacted bookings, tough choices had to be made.“We had someone who used to handle the calls, but it wasn’t a full-time job. When sales dropped, we couldn’t justify keeping them on. The probl...

The Problem Brewing Behind the BarRunning a boutique distillery sounds like a dream, but for the team behind Wildflower Gin Distillery on the Gold Coast, the reality involved far more ringing phones than relaxing G&Ts.As a small, hands-on business, Wildflower’s core team was frequently away from the phone. Whether they were distilling gin, bottling product, hosting weekend bar sessions, or enjoying their well-earned days off, one thing was constant: calls were going unanswered...